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Brought to you by Resource Alliance
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Michael Spivey Senior Consultant at Resource
Advantage, Inc.
Mr.
Spivey is an experienced operations manger, project
manager, facilitator and consultant with over 16
years in the financial services industry. Mr. Spivey has a
wide range of experience from front-line management to
managing enterprise wide change initiatives.
As
a certified facilitator, Mr. Spivey’s special expertise
focuses on the facilitation of work sessions which bring
business and technical resources together to focus on
improving overall business performance, often in a Six
Sigma environment.
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ABOUT US |
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Resource
Alliance is a cooperative venture between three
companies - Resource Advantage, Inc., Diakon
Consulting, Inc., and Chaosity LLC - who
have joined forces to provide specialized
collaborative consulting, training and
facilitation services.
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BENEFITS |
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Some
common results of incorporating the meeting
evaluation process into your overall PMO
process:
ü
Fewer
meetings
ü
Better
attendance
ü
More
productive / better structured
meetings
ü
Better
use of participant’s time
ü
Valuable
meeting
outputs | |
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Meeting Evaluation is
Essential
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As
a member of a project team or manager of a Program or
Project Management Office, have you ever wondered why
some project meetings seem to be so unproductive? Have you ever
been part of a conversation where you find yourself, or
team members, asking why you are meeting twice a week
when you could easily meet once a week and still achieve
the same results? If you find
yourself asking these types of questions, stop and take
a minute to review some key indicators that often prove
you might have an issue that needs to be addressed
before it gets out of control.
Evaluate
Project Meetings Regularly
Key
indicators that a problem might exist with your project
meetings:
-
Consistent
low attendance (despite sending meeting
reminders)
-
Consistent
lack of participation by key
individuals
-
Participants
consistently joining meetings
late
-
Participants
involved in multi-tasking which results in having to
repeat comments or questions that ultimately prolongs
the meeting and frustrates those that are actively
engaged
-
Outputs
inconsistent or not being
used
Even
though you might be experiencing one or more of these
key indicators, often the standard answer to similar
questions, like the ones outlined above, is that project
meetings are established at the beginning of the
project, and they must continue until the project is
successfully implemented. It’s part of the
process!
However,
a basic, but often ignored responsibility of project
managers and team members is to constantly evaluate the
overall project process, and yes, that should include
the evaluation of all project meetings and their
relevance to the success of the project. As the manager
of a PMO, you can easily incorporate a meeting
evaluation process into the overall project
lifecycle.
For instance, at the end of each meeting, ask
yourself the following
questions:
-
What
was the original purpose of the meeting? Are the
objectives still being met?
-
What
was the original frequency and duration of the
meeting?
Every day? Twice a
week?
Once a week? Two hours? One
hour?
-
Are
other meetings taking place with similar
objectives?
Do those meetings have the same
audience?
-
Are
the correct participants included in the distribution
list?
Should names be added /
deleted?
-
Are
the meeting outputs of value? Are they being
used by the intended
audience?
If
you can’t remember the original purpose of the meeting,
then it is obvious the meeting should be cancelled. The cancellation
of a meeting is by no means an indication that it was
not useful at one time. As with any
project, meeting objectives are constantly changing as
you move through the project lifecycle. Don’t continue
to meet just for the sake of meeting.
The same holds
true for outputs.
If you are producing a time consuming output that
is of no value to anyone, don’t continue to produce a
deliverable just so that another item can be checked off
your “to do” list.
If
the objectives are still being met, then evaluate
meeting frequency.
Perhaps, you are meeting too often. If the bulk of
the work has been completed, and the meeting has evolved
from the need to get individual updates on a large
number of tasks to providing a brief overview of the
last remaining tasks, shorten the meeting occurrence and
duration.
For example, if you are spending two hours, two
days a week to review detailed project tasks, and now
there are only a few remaining tasks left, shorten the
meeting to one day a week for an hour. You and your
teammates will be able to apply the three hours you just
gained back into your schedule towards an aspect of the
project that needs more attention.
Also,
don’t simply focus on the evaluation of individual
meetings.
Take the time, once a week, to review all project
meetings.
If there are meetings that appear to overlap in
participants, objectives, and duration, ask if one or
more of the meetings should be cancelled. If two meetings
are scheduled for an hour once a week and have similar
objectives, but both are lasting only 30 minutes,
determine if you can combine them into a weekly one hour
meeting.
Ask if there is a topic or aspect of the project
that has been overlooked, perhaps the purpose of the
second meeting should shift to address something that
has been overlooked or neglected (i.e., review of action
items).
Confirm Your
Analysis
Finally,
as with most aspects of a project,
it should be a collaborative process. Once you have
completed evaluating the project meetings, seek out the
opinion of the participants. Based upon their
feedback, determine what adjustments need to be made to
individual meetings or to the overall meeting
calendar.
This does not need to be an elaborate, formal
process, but rather, it can be a brief discussion at the
end of one of the regularly scheduled
meetings.
Make
Changes Quickly
Once
changes to meeting objectives and times have been
identified, act quickly! Communicate the
changes to all participants as soon as possible. By acting
quickly on feedback received, it will send a clear
message that you value team member opinions as well as
their time.
Following these steps will led to more productive
meetings and more actively engaged
participants.
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